The surest sign of insanity is continuing to do the same thing and expecting a different result.
- Albert Einstein
Give a person a fish and feed them for a day, teach a person to fish and you feed them for a lifetime.
- Chinese Proverb
The curious paradox is that when I accept myselft just as I am, then I can change.
- Carl Rogers |
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Our services and expertise
will help you reach
new heights!
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How It Works:
We work with organizations, project teams, work groups and individuals. Through a comprehensive needs assessment phase we help our clients determine the best programs, tools and resources to meet their needs. All of our programs and services are designed to develop the skills and behaviors that individuals and teams need to improve overall business effectiveness. Please contact us to see how we can help you and your organization improve your performance and meet your goals.
Our Services Include:
- Organizational & Team Consultations
- Strategic Planning & Executive Retreats
- Business Process Re-Alignment
- Organizational and Team Audits and Investigations
- Workplace Conflict Resolution
- Executive and Key Employee Coaching for Targeted Performance Improvement
- Development of customized training programs to support organizational change initiatives and the implementation of new programs
- Outsourced human resource consulting and project management
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Training Programs & Modules
Introduction to Leadership & Management
- Keys to Leadership/Management Success
- How Your Skills Must Change
- Your Management Style - How it Can Help/Hurt You
- Learning to Delegate - Successfully
- Time Management
Team Leadership
- Basic Team Development and Team Management Tools
- Building Accountable Work Teams (Introduction or Intervention Model)
- Work Style Preferences/Engineering Your Team for Effectiveness
- Building Consensus - Tools/Techniques for Groups
- Basic Project Management Skills for Team Leaders
- Service Excellence - Internal External Customer Service
Interviewing & Selection
- Preparing for a Successful Interview & Hire
- Legal Issues
- Behavior Based Interviewing
- Panel Interviewing
Performance Coaching & Employee Development
- Employer Program(s) Overview & Requirements
- Performance Management Concepts
- Coaching for Improved Performance
- Writing & Delivering the Annual Appraisal
Interpersonal Communications
- Active Listening Skills
- Triangulation - Just Say NO
- Your Awareness Wheel - A Tool for Success
- Dealing with Anger - Yours & Theirs
- Dealing with Difficult People
- Overcoming Obstacles - Basic Negotiation Skills
- Conflict Resolution Tools (Full Program - The Art of Respectful Communication & Disagreement)
A Supervisor's Guide to HR Law
- Overview of Federal & State Laws
- EEO Affirmative Action
- Harassment (Full Program - Building a Respectful Workplace)
- Staffing & Hiring
- Compensation
- ADA
- FMLA
- Safety (Full Program - Work Place Violence Awareness)
- Employee Privacy & Personnel Records
- Discipline & Termination
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